Privacy Policy

1. Who We Are

• Company: RankVet
• Location: Chișinău, Moldova
• Email: contact@rankvet.com
• Phone: (206) 900-9029

2. Information We Collect

We collect the following categories of personal data:

• Contact Details – name, email address, phone number (when you complete a form or join our newsletter).
• Analytics & Usage Data – IP address, device type, pages visited, time on page (via Google Analytics 4, Google Tag Manager, Clarity, and similar tools).
• Marketing & Advertising Data – cookie IDs and pixel-based data from Meta, Google Ads, and other networks.
• Payment Information – if/when we accept online payments, your card details are processed directly by our third-party payment provider (e.g., Stripe or PayPal). We never store full card numbers on our servers.

3. How We Use Your Information

• To respond to enquiries and provide quotes.
• To deliver and improve our SEO, local marketing, and paid advertising Services.
• To send newsletters or promotional content (only with your consent or where permitted by law).
• To analyse Site performance and improve user experience.
• To comply with legal obligations and defend our rights.

4. Legal Bases for Processing

We process personal data on one or more of the following grounds:

• Contractual necessity – providing the Services you request.
• Legitimate interests – improving and securing our Site and Services.
• Consent – sending you marketing emails or placing non-essential cookies.
• Legal obligation – meeting regulatory requirements.

5. Cookies & Tracking Technologies

We use cookies, pixels, and session-recording tools (e.g., Clarity, Yandex Metrica) to measure traffic and optimise campaigns.
Non-essential cookies will not load until you provide consent via our forthcoming cookie banner.
For details, please refer to our separate Cookie Policy (coming soon).

6. Third-Party Processors

We share data only with vendors necessary to operate our business. Key processors include:

• NameHero (hosting)
• Mailchimp (email marketing)
• Google Analytics & Tag Manager (analytics)
• Meta / Google Ads pixels (advertising)
• Make.com & Zapier (workflow automations)

Each third party is contractually bound to process data only on our instructions and in compliance with applicable data-protection laws.

7. Data Retention

We keep enquiry and client information only as long as necessary to fulfil the purposes described above or until you request deletion. Newsletter data is retained until you unsubscribe.

8. Security

We secure our Site with SSL encryption, access-controlled hosting, and routine monitoring. No internet transmission is 100 % secure, so we cannot guarantee absolute security.

9. Your Rights

Subject to local law, you may have the right to:

• Access, correct, or delete your personal data
• Withdraw consent at any time
• Object to or restrict processing
• Port your data to another controller

To exercise these rights, email contact@rankvet.com. We aim to respond within 30 days.

10. International Users

We are based in Moldova. If you access the Site from outside Moldova, you consent to transferring your data to – and processing it in – Moldova or other jurisdictions where we or our processors operate. When we begin actively targeting EU/EEA or California residents, we will publish region-specific privacy disclosures on separate pages.

11. Changes to This Policy

We may update this Privacy Policy occasionally. We’ll post the new version here.

12. Contact Us

Questions? Reach out at contact@rankvet.com or call (206) 900-9029.